Privacy Policy

This policy explains how Trusty Plumb Pro (“we”, “us”) collects and uses information when you visit https://trustyplumbpro.com, call or message us, or book plumbing services in Bangladesh.

Information we collect

We may collect your name, phone number, email address, service address, and notes about the plumbing issue you describe. If you send photos via WhatsApp or email, we keep them only as needed to diagnose and complete the job. Our website may collect basic technical data (browser type, pages viewed) if analytics tools are enabled.

How we use information

• To schedule, perform, invoice, and follow up on plumbing work
• To respond to enquiries by phone, email, or WhatsApp
• To improve how we route jobs across Dhaka
• To meet legal or accounting requirements under Bangladesh law

Sharing

We do not sell personal data. We may share details with trusted partners (for example payment or SMS providers) only as needed to deliver a service, or when required by law. Technicians receive the address and job notes required to complete your visit — nothing more.

Retention & security

Service records are kept as long as needed for warranties, disputes, and bookkeeping, then removed or archived securely. We take reasonable steps to protect information stored on our phones and systems.

Your choices

To review, update, or request deletion of your data, contact info@trustyplumbpro.com or +880 1712-345678. We may need to keep limited records where the law requires it.

Contact

House 12, Road 7, Dhanmondi, Dhaka 1209, Bangladesh